YOUR OPINION IS IMPORTANT FOR US

Thank you for choosing the Hotel Don Pancho!

Please, help us improve by filling out this survey. Thank you.

Room number?

Check-in date

Check-out date

Is your first time in our hotel?

Yes No

Would you recommend our hotel?

Yes No

What is your age range?

< 40 40 · 50 51 · 60 61 · 75 +75

What is your nationality?

How did you book?

Do you smoke?

Yes No

Please rate the following items:

Timeliness and efficiency of your check-in

Friendliness of the receptionist who checked you in

Hotel in general

Your room

Your bathroom

Cleanliness of room/bathroom

Variety of food

Quality of food

Service at our restaurant

Service at our bars

Service a our front-desk

Maintenance service

Nighttime entertainment acts

Wi-Fi

Rate your mattress

Your mattress is?

Too soft Perfect Too hard

Rate your pillow

Your pillow is?

Too soft Perfect Too hard

Chromecast [TV]

Have you streamed video from your phone ot the TV?

Yes No

Rate the ease of use

Would you like to tell us more about your TV experience?

Were there any issues with your room and bathroom thaat have not been resolved and need attention? If that is the case, please explain.

Which employee stands out for their outstanding service? Please, indicate which departament he/she belongs to.

RESTAURANT

Is there any particular food not served at our restaurant which you would have enjoyed?

lf you gave our food less than the top rating, please state the issue you had with it and suggest how you would like to see it improved (the more specific, the better).

WI-FI

lf you have had connection issues with our Wi-Fi service. Please elaborate on the problem?

Where about in the hotel has the problem ocurred?

What was the application/website that gave you the problem?

COMMENTS AND SUGGESTIONS

CONTACT ✔

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